Frequently Asked Questions
Everything you need to know about shopping with Hit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Hit' collection is designed for a modern, tailored fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.